Shipping + Returns
We know how excited you are to get all your new O+R goodies, so we process and ship orders out within 48-72 hours. Shipping is a flat rate of $4.99 no matter how much you buy, so load those shopping carts up to get the most bang for your buck!
We accept returns for store credit on products purchased from Olive + Rust Boutique that are in new condition, have been purchased within the last 14 calendar days, and have all tags attached. Returns are eligible for store credit only, no refunds. Items must be unworn, unwashed, and have all original tags attached. As our return policy is already very generous for a small family owned boutique, absolutely no exceptions will be made. Please note, items purchased at a discount of 30% or more, including items bought with discount or promo codes are not eligible for return.
For returns on pre-ordered items, please contact customer service via email at firstname.lastname@example.org to get your return started. Pre-orders have 14 days from the date of shipment to receive a full credit on their items.
Once your items are inspected by our returns department, you'll receive store credit notification via email typically within 5-7 business days. Please note that all store credits will expire after a year.